You can do more things such as create detailed software, distribute software or others with the award-winning OS X desktop management system, Apple Remote Desktop (ARD).
Here is a detail review of the remote administration and end-user assistance features of ARD.
ADD COMPUTER. Firstly, you start Remote Desktop that is found in the Applications folder. ARD will then commence the scanner option and it is responsible for searching computers where the name of the computer, IP Address, and ARD client version installed will be seen on the center of the screen. In a drop-down bar found in the upper part of the window, more options will emerge, namely: Bonjour, Local Network, Network Range, Network Address, File Import, Task Server, and Directory Server. After searching using either of these options, there will be a list of computers. These computers will need to be verified to avoid being captured by the ARD console. To bring up the Add Computer screen, you can either double-click one of the listed computers or you highlight one of the listed computers and press the Control button, depending on your ARD version. Once the Add Computer screen has appeared, type the Username and Password of an account that has administrative admission in handling the chosen computer or station with ARD. Furthermore, you check the box signifying “Use this name and password on remaining computers” so you don’t have to type your username and password more than once.
After verifying the stations using ARD, the systems administrator will have the authority over a number of tasks. If you want to perform additional actions with the stations or devices, right-click the device and click Get Info to show the properties page where Attributes, Reporting, Administrators, or Control & Observe tabs are found. If you click on the Edit button found in each of the tab, an admin can adapt access to conform to company policies.
OBSERVE. After the client was verified by console, the systems administrator can perform a number of tasks. To observe what an end-user is doing on screen, highlight the device and select the type of action or connection you prefer (in this case, observe).
CONTROL. In this type of connection, the systems administrator does not only see what’s on the screen of the end-user but he has the authority and the capability to perform physical controls on the desktop over the network and can perform the controls together with the end-user.
CURTAIN. This has features similar to Control where the admin can control the desktop; however it differs in two ways: (a) unlike Control, the admin performs tasks in the desktop but the end-user is refrained from making any actions on the screen, and (b) the desktop along with whatever action the admin is doing is hidden from the end-user in a private mode and a short message will appear on the end-user’s screen saying, “This desktop is currently being used to perform administrative tasks. Screen locked by the administrator.”
SEND MESSAGE AND CHAT. It has another feature that would allow sending messages to a single user or as a network broadcast. The message feature enables one offline message or text to the end-users. These messages will be warnings or reminders to the end-users about work schedules and it can be used to tell the users tasks that they will perform. The nature of this message is that it is sent from one to many and it implies a one-way communication only. On the other hand, the Chat feature allows the admin to be involved in a two-way communication, real-time chat with a user or a group of users. This feature is a great advantage since the admin can provide assistance to the end-users. During observe mode, the admin can see how the end-user work and if there are problems or issues with the tasks, the admin can readily address to the problem by communicating the user, providing guidance, and easily resolving the issues.
LOCK AND UNLOCK SCREEN. This has similar features with the curtain as it blocks the users from any access to the computer. The users will only have access to the computer when the Unlock command is implied. This serves to be an advantage to the academe as it gives the teacher the authority to restrict students from any access until the lesson is finished.
SPOTLIGHT SEARCH. This allows the search of almost any kind of document in just a split second. A built-in Spotlight Search in ARD is a searching tool for the admin to use in searching files among the drives of the devices of the end-users. The objective of this feature is to:
(a) help the admin manipulate files as he is able to find, open, edit, copy, delete and retrieve files, and
(b) provide support to any substandard performance made by end-users that involves file-handling. This feature also allows the admin to copy and/or transfer files from one node to another over the network.
Though Mac is a so high-tech computer, but sometimes it may also meet data loss problem. If you want to recover lost or deleted files from your Mac OS X PC, just feel free to check the video below.
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